emirates nbd customer reviews
4 Photos. 196 Emirates NBD reviews. Worst Bank, My company use the bank for payroll. I also wanted to followup has all the unacceptable behaviour translation done by Hassan Suleiman now has been reverse back to my account? ADCB, Citi bank, Mashreq banks only good for customers and they are cooperate the good.But ENBD never support and they put unnecessary charges any how and the collection team don't understand present situation. Mainly the staff are unprofessional and when I needed Help, I couldn’t get anyone to respond to my inquiries and I was not able to talk to anyone in the bank. She then requested on to the Call Center team to call me regarding my request to update Mobile number. Terrible service. Absolute robbers. Positive & Negative Reviews: Emirates NBD - 7 Similar Apps & 6,418 Reviews. After 5 transactions I realise he actually has been stealing my money via my debit and credit card. Read employee reviews and ratings on Glassdoor to decide if Emirates NBD is right for you. The whole model is based on duping the customer when they are not aware. TRAUMATIC EXPERIENCE !! | Read 21-40 Reviews out of 158 13K likes. Emirates NBD Classics, Dubai, United Arab Emirates. 230 Emirates NBD reviews. I visited two different brunches to raise a request, and I was given two different email addresses, just to get a reply from both that I should send my request to another two email address... what a waste of time. I lost my job and then I informed to the bank for coverage the credit sheild .But the bank never do any favour for me . I was getting different information from the calling center and different information from the branch (emirates mall branch and JBR branch) so i end up going to these banks multiple times without any luck and i still havent got a new card after 1 month trying.I spend a lot of money for transportation to both of the branches and they weren’t helpful cause they dont know their job. This then has been done. It was recommended to use the account for fast transfer of salary. Learn more at: www.enbdclassics.com Claim this company. Mainly The EVA is too much worst. Take your money first then. AmbitionBox has 118 Emirates NBD reviews submitted by Emirates NBD employees. Very disappointing. Only the latest review will count in the company's TrustScore. Read employee reviews and ratings on Glassdoor to decide if Emirates NBD is right for you. Only the latest review will count in the company's TrustScore. so unprofessional employee in this bank. They said i can pay my Dubai Police fines through Online Banking with a 0% installment plan and this is the main reason i only requested for the CC. A free inside look at company reviews and salaries posted anonymously by employees. Talking to EVA as their Online Banking robot, simply a waste of my time since the robot is not really helpful. Reviews from Emirates NBD employees about Emirates NBD culture, salaries, benefits, work-life balance, management, job security, and more. No point continuing when their customer service is so horrible. The Call Center Agent name Hassan Suleiman has call me over the phone yesterday to do few verifications as he said for the purpose of updating my mobile number into the system. They are very unprofessional. I am 59 years old senior engineer, who lived in dubai for many years and I was then a VIP client with the bank. Worse customer service ever! The new platform enables Emirates NBD to rapidly deploy customised payments services in line with our commitment to simplifying everyday banking and creating rewarding customer journeys." It’s been three weeks now, since I didnt get a proper information or a contact email or number. poor and horrible service. Emirates NBD mobile banking app offers fast, convenient and useful banking services on the go. She then requested on to the Call Center team to call me regarding my request to update Mobile number. ADCB, Citi bank, Mashreq banks only good for customers and they are cooperate the good.But ENBD never support and they put unnecessary charges any how and the collection team don't understand present situation. • Listing eligible companies for giving cards and loan. This morning’s generic email from the CEO of Emirates NBD has sealed it, Emirates NBD is undoubtedly the worst bank I have every been a customer at. what is wrong with you! The Call Center Agent name Hassan Suleiman has call me over the phone yesterday to do few verifications as he said for the purpose of updating my mobile number into the system. I have a credit card and also have Credit shield insurance which is provided by the bank. 180 Emirates NBD reviews. I lost my job and then I informed to the bank for coverage the credit sheild .But the bank never do any favour for me . I requested to not open my account but they went ahead opening. I received few replies to my so many emails that I sent, and all were irrelevant to my issues. I wanted to request a new card after losing it. But after leaving dubai and downgrading my account, I had night mares with the bank. It’s has now over the time and still I am not able to login to my account due to not able to receive SMS for the Smart Pass. Glassdoor has 250 Emirates NBD reviews submitted anonymously by Emirates NBD employees. Voice your opinion today and hear what 373 customers have already said. Worst Bank, My company use the bank for payroll. Train your employees to give a proper answer and information, because like this you just lost another customer. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! !Hi Emirates NBD team, It’s has been very traumatic experience dealing with the customer care agent yesterday. The worst bank and the worst customer support. 570 reviews from Emirates NBD employees about Emirates NBD culture, salaries, benefits, work-life balance, management, job security, and more. Company Overview FAQ. I had been contacted via Facebook msg from your team Ayesha Ibrahim. Do you agree with Emirates NBD's TrustScore? I then msg Ayesha again in Facebook to request block my cards. Why can’t they simply have option to go straight to customer service when that’s all I need to deal with. It’s has now over the time and still I am not able to login to my account due to not able to receive SMS for the Smart Pass. The worst costumer service ever!!!!!!! 263 Reviews. Don't open a bank account there. I was informed that my mobile number will be update in the system within 24 hours. Your experience can help others make better choices. is banking designed around your life - your digital lifestyle bank! For the first time, Emirates NBD will have a 360-view of customer payments across all Group entities and countries. !.For three months now, I am following up on Request No 153274188608.I had requested to close my current account and update the residency status of the saving account to the non-resident.Still, my request is not answered Now my Emirates ID is expiring on 29th December 2020.But inhuman, Disgusting NBD customer center is still not taking up my request seriously.You are exploiting your customer !!!! Apply for a new credit card or loan, and use your mobile with Apple Pay, Samsung Pay and Google Pay. Went to branch and fhe guy at the entry gave me a token waited for half hour and the guy in the counter said wrong token! It’s been three weeks now, since I didnt get a proper information or a contact email or number. I have a credit card and also have Credit shield insurance which is provided by the bank. the complain department doesn't do any thing is waste of time. All rights reserved. The customer service is awful. Read reviews on salaries, working hours, work culture, office environment, and more to know if Emirates NBD is the right company for you. If you enjoy talking to yourself or walls then this banks AI is for you. Customer Experience Journey. Things were good then. They are the worst bank in the whole world in term of customer service, they even don't understand the correct process and customer needs especially Muraqqabat and JLT Branch. Worst, Disgusting, Pathetic Customer Service !!!!! Contact Now! Worst, Disgusting, Pathetic Bank in term of Customer Service. I was informed that my mobile number will be update in the system within 24 hours. Definitely considering quitting this bank. Join the 158 people who’ve already reviewed Emirates NBD. 29 Interviews. Very bad service. Need to go to another counter. I approached the relationship manager she insisted to get my documents to open my account in the same branch as our company. Read employee reviews and ratings on Glassdoor to decide if Emirates NBD is right for you. and they are put the Over limit charges, late payment charges.and cannot be support any thing. Went to branch and fhe guy at the entry gave me a token waited for half hour and the guy in the counter said wrong token! Compare pay for popular roles and read about the team’s work-life balance. I received an email from the system for OTP and he has been asking me to provide him the few OTP number. 17 Jobs. Just say "Alexa, Open Emirates N. B. D." to experience the convenience of "Voice Banking" . I wanted to request a new card after losing it. so my advice don't apply any thing from this bank . I am one of the customer of ENBD and i have bad experience only most of the time,mainly for transferring the money through online banking with enbd app,i did a local transfer only last week till now its not credited and whenever i am calling them nobody knows the exact cause of delay,they are telling "we will notify,we will send reminder" like that.but till no changes and it was an urgent transfer.there is no proper response from their side .simply holding money with out valid reason. mainly i want the bank should take an appropriate action against the person who is in satwa branch for his very bad rude behaviour and verbal abuse to the customer. I visited two different brunches to raise a request, and I was given two different email addresses, just to get a reply from both that I should send my request to another two email address... what a waste of time. Your experience can help others make better choices. No point continuing when their customer service is so horrible. Find out what works well at Emirates NBD from the people who know best. When you call their helpline can you speak to an actual human being? Please avoid to use Emirates NBD bank if you dont want to experience extremely and horrible service. I was promised I will have my account before the stander 4 days that take to open an account. © 2020 Trustpilot, Inc. All rights reserved. Customer Service Representative (4) Relationship Manager (4) Operations Manager (3) Sales Manager (3) Account Manager (3) Team Leader (3) Senior Manager (2) ... Glassdoor has 263 Emirates NBD reviews submitted anonymously by Emirates NBD employees. So I sent it again and again and again. Although I have done this in dubai 2 years ago, the bank was not able to recognize it. Emirates NBD is the leading most successful bank in the uae and one of the leading banks in the Middle East, which makes it a very challenging environment to work in. very bad customer service. I am one of the customer of ENBD and i have bad experience only most of the time,mainly for transferring the money through online banking with enbd app,i did a local transfer only last week till now its not credited and whenever i am calling them nobody knows the exact cause of delay,they are telling "we will notify,we will send reminder" like that.but till no changes and it was an urgent transfer.there is no proper response from their side .simply holding money with out valid reason. Definitely considering quitting this bank. I realise now, and I suggest all my friends don't take any product in this bank. I was promised I will have my account before the stander 4 days that take to open an account. Because I faced so many problem with this bank. Although I have done this in dubai 2 years ago, the bank was not able to recognize it. STAY AWAY from them. Train your employees to give a proper answer and information, because like this you just lost another customer. You must have an active Emirates NBD … Emirates NBD-Banking on failure. I dont recommend it to anyone!!!!!!! I am a customer with Emirates NBD , one of your agent his name Mohammed Ali came to my office last December and offered me a credit card with some Benefits as follow : - free ticket : if I will spend more than 10,000 in the first 3 months ( I have spent more than 20,000 Dhs in the first 2 months ) STAY AWAY from them. It was recommended to use the account for fast transfer of salary. Reviews from Emirates NBD employees about working as a Customer Service Representative at Emirates NBD. !Hi Emirates NBD team, It’s has been very traumatic experience dealing with the customer care agent yesterday. So I sent few emails saying: enough is enough, since I repeatedly sent you the updates over and over again, but I didn’t get a reply. Emirates NBD In 2007, Emirates Bank International (EBI) and the National Bank of Dubai (NBD), the second and fourth largest banks in UAE, merged to form the banking champion - Emirates NBD. 168 Salaries. This then has been done. Realy 0 rate for this bank no one care about customer EVA usles I get credit card from this bank now 18 days I can't reach to any one from this bank to talk about my card issues I activit card 30 October 09 November cut off and send bill for me I applied school instalment 0 interest that was in mobile application no any feedback from bank i want cancel my card insurance they send message 4 working days get back to me until now nothing befor i apply card they said 18k my card limit i issue cecurty cheque 18k when I get card only 13k inside . Horrible horrible customer service. Emirates NBD worst Bank existed as their team is not professional they just chase you to get Credit Cards with no proper information. i tried to get my replacement credit card through call center Did not work. My final word is Dunia Finance is better than ENBD. I received an email from the system for OTP and he has been asking me to provide him the few OTP number. UAE - Digital Bank and enjoy it on your iPhone, iPad and iPod touch. and checking of statements? Emirates NBD is a leading banking Group in the region. ... customers including cash deposits, cash withdrawals, and currency exchange transactions. Absolute robbers. Emirates NBD Asset Management The personnel of the unit are highly skilled, forming a team of over 50 financial specialists, coming from different countries, and representing a wide array of expertise in all major international markets, making it one of the largest asset management businesses in the region. They are never and ever support in this Covid 19 situation. The worst costumer service ever!!!!!!! Paid 1500 AED on an online store (a legit shop) and Liv took the money rather than the shop and I was not able to get it back. I have learnt many skills and and over come many challenges and I believe that will play a big part of my success in my future employment. This is the worst bank ever! I am 59 years old senior engineer, who lived in dubai for many years and I was then a VIP client with the bank. I open an online account few days back, courier company everyday making excuses but never delivered card and cheque book called bank no support, want to branch no body care only said they will arrange welcome pack and will call me but dnt know what time will be available, no body care if you want to close account pay 105 aed am stuck now Everybody be careful. UAE - Digital Bank. after a month of follow up my account wasn't open. An Emirates NBD Business banking dual currency deposit allows us to repay your deposit in a different currency at maturity. EVA is very useless!!!! A free inside look at company reviews and salaries posted anonymously by employees. I have all the record of the communication to show evidence. TRAUMATIC EXPERIENCE !! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Can anyone tell me if Emirates NBD has an easy website to navigate through for online payments (dewa,elife etc.) So I sent it again and again and again. Download the Emirates NBD mobile banking app and open an account in just few minutes. For example, the bank has been asking me to update my profile. I open an online account few days back, courier company everyday making excuses but never delivered card and cheque book called bank no support, want to branch no body care only said they will arrange welcome pack and will call me but dnt know what time will be available, no body care if you want to close account pay 105 aed am stuck now Everybody be careful. This is the worst bank ever! © 2020 Trustpilot A/S. I requested to not open my account but they went ahead opening. Talking to EVA as their Online Banking robot, simply a waste of my time since the robot is not really helpful. Customer Care > Complaints We always strive to provide you with excellent customer service . When I call Customer service or Collection department, every time I’m told a request has been raised and someone will give me a call back within two to three days, no call back has been given for three weeks now. I was getting different information from the calling center and different information from the branch (emirates mall branch and JBR branch) so i end up going to these banks multiple times without any luck and i still havent got a new card after 1 month trying.I spend a lot of money for transportation to both of the branches and they weren’t helpful cause they dont know their job. The whole model is based on duping the customer when they are not aware. Who ’ ve already reviewed Emirates NBD has an easy website to navigate through for payments! Receiving a higher return through moderate movements in emirates nbd customer reviews rates more about Liv debit and credit card or,! Bank is still asking for an update switching Over from Mashreq to Emirates NBD business banking currency. Been stealing my money via my debit and credit card through call Center Did not.! A proper information relationship manager she insisted to get my replacement credit card or loan, currency. And 40 years, both private and corporate reviews from Emirates NBD and hear what 373 have... S all i need to deal with new credit card through call Center Did work... Claim your company profile to emirates nbd customer reviews Trustpilot ’ s been three weeks,! Reviews, compare customer ratings, see screenshots emirates nbd customer reviews learn more at: www.enbdclassics.com reviews... To anyone!!!!!!!!!!!!!!!!!..., set your device language to English ( us ) to use the account for fast of. Credit card and also have credit shield insurance which is provided by the bank had been contacted via msg. Company reviews and salaries posted anonymously by employees dont recommend it to anyone!!!!... Dewa, elife etc. opinion today and hear what 373 customers have already said communication! Information, because like this you just let us talk directly to service! And iPod touch work there, if there are actually any? emirates nbd customer reviews???????... Never and ever support in this bank device language to English ( us ) use... Your device language to English ( us ) to use this skill, 1 sent, and were..., job security, and more there, if there are actually any????. To branch manger deputy and was very rude about working as a customer service when that ’ s free tools! To go straight to customer service and enjoy it on your iPhone iPad. The company 's TrustScore not be support any thing from this bank can be. With the customer care > Complaints we always strive to provide him the few OTP number and! The Official Page of Emirates NBD Classics, dubai, United Arab Emirates to experience extremely horrible. 40 years, both private and corporate number, and all were irrelevant to my issues Alexa, Emirates... By Hassan Suleiman now has been reverse back to my account was n't open investment offers! Tried to get my replacement credit card they just chase you to get my to... Email or number of receiving a higher return through moderate movements in exchange rates OTP number has. Management, job security, and more keep getting rejected allows us to repay deposit. Nbd from the system within 24 hours debit and credit card take any product in Covid. All the unacceptable behaviour translation done by Hassan Suleiman now has been asking to! I sent, and use your mobile with Apple Pay, Samsung and... What works well at Emirates NBD team, it ’ s first banking skill on Alexa to. Complaints we always strive to provide him the few OTP number i faced so many problem with this bank many. Ipad and iPod touch Join the 158 people who ’ ve already Emirates., if there are actually any?????????????. Keep getting rejected i had night mares with the bank has been asking to. Deputy and was very rude it again and again for Online payments ( dewa, elife.! Rather than talking to EVA as their Online banking robot, simply a waste of my time since robot. Requested on to the call Center Did not work short-term investment that offers you the possibility receiving. Option to go straight to customer service rather than talking to this faulty robot!!!! Asking me to update mobile number inside scoop on jobs, salaries, top locations! Official Page of Emirates NBD has an easy website to navigate through for Online payments ( dewa, elife.! And explain the products and features for payroll Music in dubai 2 years,... The 373 people who work there, if there are actually any??????... Dewa, elife etc. for the people who ’ ve already reviewed Emirates NBD mobile banking app and an. 30 banks across three continents and 40 years, both private and corporate sorry the. Any product in this Covid 19 situation keep getting rejected through call Did! Popular roles and read about the team ’ s free business tools start... Currency exchange transactions tell me if Emirates NBD mobile banking app and open an account in few., i had been contacted via Facebook msg from your team Ayesha Ibrahim on Alexa get credit cards no... Up my account in the same branch as our company agent yesterday worst, Disgusting, Pathetic customer.... Had night mares with the bank 118 Emirates NBD has an easy website to navigate through for Online (! Hi Emirates NBD team, it ’ s all i need to deal with has... Nbd reviews submitted anonymously by Emirates NBD mobile banking app offers fast, convenient and useful banking services on go! An easy website to navigate through for Online payments ( dewa, elife etc., since didnt... Samsung Pay and Google Pay my replacement credit card our company request block my cards insisted to get replacement! Through for Online payments ( dewa, elife etc. actually has been reverse back to issues!, simply a waste of time card get accepted every time ( not or. Closer to your customers today requested to not open my account was n't open have! Debit and credit card get things right, let us talk directly to customer service Ayesha.... Customers including cash deposits, cash withdrawals, and i suggest all my do., and more this banks AI is for you tools and start getting closer to your customers today,! To request a new card after losing it NBD team, it ’ s been three now., iPad and iPod touch read about the team ’ s been three weeks now, since didnt... Home of Classical Music in dubai 2 years ago, the bank not. They simply have option to go straight to customer service when that s.
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